Delivery and shipping conditions

(Excerpt from our Terms and Conditions)

5.1 If we offer shipping of the goods, delivery will be made within the delivery area specified by us to the delivery address you provide, unless otherwise agreed. The delivery address specified in our order processing is decisive for the processing of the transaction.

5.2 For goods delivered by freight forwarding, delivery shall be made "free curbside", i.e. to the nearest public curb to the delivery address, unless otherwise stated in the shipping information in our online shop and unless otherwise agreed.

5.3 If delivery of the goods fails for reasons for which you are responsible, you will bear the reasonable costs incurred by us as a result. This does not apply to the shipping costs if you effectively exercise your right of withdrawal. If you effectively exercise your right of withdrawal, the provisions in our cancellation policy apply to the return shipping costs.

5.4 If you are acting as a business owner, the risk of accidental loss and accidental deterioration of the sold goods shall pass to you as soon as we have delivered the item to the freight forwarder, carrier or other person or institution designated to carry out the shipment. If you are acting as a consumer, the risk of accidental loss and accidental deterioration of the sold goods shall generally only pass to you when the goods are handed over to you or a person authorized to receive them. Notwithstanding this, the risk of accidental loss and accidental deterioration of the sold goods shall pass to you as soon as we have delivered the item to the freight forwarder, carrier or other person or institution designated to carry out the shipment, even if you are acting as a consumer, if you have commissioned the freight forwarder, carrier or other person or institution designated to carry out the shipment and we have not previously named this person or institution to you.

5.5 We reserve the right to withdraw from the contract in the event of incorrect or improper delivery to us. This only applies if the non-delivery is not our responsibility and we have concluded a specific hedging transaction with the supplier with due diligence. We will make all reasonable efforts to procure the goods. In the event of unavailability or only partial availability of the goods, you will be informed immediately, and the consideration will be refunded to you immediately.

5.6 Self-collection is not possible for logistical reasons.

Haben Sie noch Fragen?

Ich freue mich, Sie unterstützen zu dürfen.